Integrate Jira with Microsoft Teams to streamline communication & enhance collaboration between teams for efficient project management.
With real-time notifications and integration between Microsoft Teams and Jira, you will never miss an important update or deadline. Stay informed and on top of your projects at all times.
Flexible and powerful configuration options to tailor the integration to fit your team's unique needs and workflow. Easily customize and adjust settings to optimize collaboration and task management.
Stay on top of progress and ensure deadlines are met with our scheduled reports and alerts. Keep track of task progress and receive notifications to ensure everything runs smoothly and nothing falls through the cracks.
Watch 2-minute demo on how to integrate Microsoft Teams and Jira
Advanced Microsoft Teams Connector for Jira brings Jira into Teams, not the other way around. Your team gets real-time notifications in the channels they already monitor, with powerful filters so only relevant updates come through. They can create, comment on, and transition issues directly from Teams - never leaving their primary workspace.
Engineering, IT, and project management teams in organizations that have standardized on Microsoft 365 but use Jira for work tracking. This is especially relevant for enterprises with 50+ Jira users who communicate primarily through Teams.
When updates happen in Jira - new assignments, status changes, comments, sprint changes - the people who need to know are in Microsoft Teams. They either miss the update entirely, or waste time switching to Jira to check. Multiply that by every team member, every day, and you get missed deadlines, duplicated work, and constant context-switching.
Advanced Microsoft Teams Connector for Jira brings Jira into Teams, not the other way around. Your team gets real-time notifications in the channels they already monitor, with powerful filters so only relevant updates come through. They can create, comment on, and transition issues directly from Teams - never leaving their primary workspace.
Key Differentiators vs. Native Atlassian Integration:
A software company with 120 engineers spread across three time zones runs two-week sprints in Jira with 8 scrum teams, each owning a dedicated Microsoft Teams channel.
The challenge: When a developer in Singapore finishes a task at 6 PM local time, the US-based PM does not find out until they check Jira the next morning - sometimes missing blockers that could have been addressed hours earlier. Sprint burndown data lives in Jira, but team discussions happen in Teams, creating constant context-switching.
How the connector helps:
The result: Blockers surface within minutes instead of hours. The team estimates they save 15-20 minutes per person per day by not switching between Jira and Teams to check statuses.
A mid-size financial services company runs their IT service desk on Jira Service Management. The support team of 15 agents handles 200+ tickets per week. All internal communication happens through Microsoft Teams, and agents are expected to respond to high-priority incidents within 30 minutes.
The challenge: When a P1 incident comes in - say a payment processing outage - the Jira ticket is created, but the on-call engineer only sees it if they are actively watching Jira. The support lead has to manually ping the right people in Teams, copy-paste ticket details, and track updates in both places. During a major incident, the Teams thread and the Jira ticket diverge quickly.
How the connector helps:
The result: Mean time to acknowledge drops from 25 minutes to under 10 minutes for P1 incidents. Incident retrospectives are more accurate because all updates are logged on the Jira ticket, not scattered across chat threads.
A B2B SaaS company is preparing a major product launch involving engineering, product management, marketing, sales enablement, customer success, and legal. The launch has 80+ tasks tracked in a Jira project, with dependencies across six teams.
The challenge: Marketing needs to know when engineering marks the feature as "Ready for QA" so they can start writing the blog post. Legal needs to review the privacy policy update before the landing page goes live. None of these people use Jira daily - they rely on someone else to tell them when it is their turn to act. Tasks slip because handoffs happen through informal messages that get buried in busy channels.
How the connector helps:
The result: The launch ships on schedule. Handoff delays drop from an average of 2 days to same-day, because the right people are notified the moment their upstream dependency is complete.
A VP of Engineering at a 500-person company oversees 12 Jira projects across four engineering teams. They need weekly visibility into sprint velocity, blocker count, and release readiness - but they do not have time to log into Jira and piece together the picture themselves.
The challenge: Every Monday, four engineering managers manually compile sprint summaries and post them in a Teams channel. The data is already in Jira, but extracting it, formatting it, and sharing it takes each manager 20-30 minutes. By Tuesday, the summary is outdated.
How the connector helps:
The result: The VP gets a clear, up-to-date picture of engineering progress without asking anyone to compile it. Engineering managers reclaim 30 minutes per week each. Leadership meetings are more productive because everyone walks in with the same data.
We prioritize customer data privacy with GDPR-compliant data collection and processing.
The Advanced Microsoft Teams Jira Connector is an integration tool that allows teams to seamlessly connect Microsoft Teams with Jira. It enables users to receive real-time Jira issue notifications in Microsoft Teams, create and update Jira issues directly from Teams, and automate workflows between the two platforms.
The app supports Jira Cloud, Jira DC and Microsoft Teams, providing seamless integration between the two platforms.
You can install the app from the Atlassian Marketplace. Once installed, follow the setup instructions to connect your Microsoft Teams channels to Jira projects.
You can receive a variety of Jira notifications in Microsoft Teams, including issue updates, comments, status changes, and more. Notifications can be customized based on project, issue type, or workflow transitions.
Yes, you can create new Jira issues and update existing ones directly from Microsoft Teams. The integration allows you to input all necessary issue details without leaving your Teams environment.
The Advanced Microsoft Teams Connector for Jira uses OAuth and secure connections to ensure data is transmitted safely between Microsoft Teams and Jira. It follows industry-standard security practices to protect your data.
Pricing for the connector varies depending on the size of your Jira instance and the number of users. You can find detailed pricing information on the Atlassian Marketplace listing.
You can renew the trial to extend your evaluation period up to 5 times. Afterwards, you will need to contact Atlassian and seek an approval from Atlassian Marketplace Partner.
For more details check out this blog.
Atlassian Marketplace Partners don’t have the tools to manage licenses, so you need to reach out to Atlassian Support.
If you encounter issues with the integration, check your connection settings in both Microsoft Teams and Jira. Additionally, review the error logs or consult the documentation for troubleshooting steps. You can also reach out to the app’s support team for assistance.
The app provides customer support through a dedicated help desk. Additionally, users have access to extensive documentation and tutorials to assist with setup and troubleshooting.
