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This Privacy Policy is expressly incorporated into the Move Work Forward Terms of Service and is an essential part of the Agreement to which you are bound if you access or use the Move Work Forward web applications, the www.moveworkforward.com website (“Website”) and service (together, the MWF Service”). Terms used but not otherwise defined in this Privacy Policy have the definitions included in the Move Work Forward Terms of Service.
This Privacy Policy describes how we collect and use the information you may provide or may be accessible to us when using the Move Work Forward Services. Please read the entire Agreement, including this Privacy Policy, carefully before accessing or using Move Work Forward Service. You accessing or using any part of Move Work Forward Service evidences your agreement to be bound by the terms and conditions of the Agreement, including this Privacy Policy. If you do not agree to all the terms and conditions of the Agreement, including this Privacy Policy, then you may not access or use Move Work Forward Service.
Move Work Forward may periodically update this Policy. We’ll notify you about significant changes to it. The most current version of the policy will always be here.
The Move Work Forward Services allows you to connect various data sources such as Jira, Github, Azure DevOps or Google Calendar and to aggregate, analyze and visualize data from these data sources in a messaging platform like Slack, Microsoft Teams or Stride. Through your use of the Move Work Forward Service, we may have access to and/or collect various types of information:
When you use the Move Work Forward Services, you may provide us with your Move Work Forward identifiable information either directly or through third-party data sources you connect to the Move Work Forward Services (“Personal Information”). This Personal Information may include your first and last name, e-mail, and credit card number when you create an account to log in to our network. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, so that we may send you a reply.
When you use the Move Work Forward Services, in addition to Personal Information, you may provide us with information that we should reasonably know is confidential and that you expect to be treated as confidential either directly or through third-party data sources you connect to the Move Work Forward Services (“Confidential Information”).
Messages to Move Work Forward. The Move Work Forward Service requires access to your data, as well as the data of your team members, that is stored in or made available to a messaging platform, as contemplated in the Customer Terms of Service of a messaging platform. We have access to that information, which may include your Personal Information or Confidential Information. We also may store messages directed at the Move Work Forward Service, whether by direct message, by conversations during the dialogs with Move Work Forward or an @-mention in a chat room or channel. We do not store messages not directed at the Move Work Forward.
We treat all information you input to Move Work Forward systems and apps (configuration, customer support requests and any attachments) as confidential.
As part of configuration information we may store:
As of 24th of September, 2024, we store our application data in the US regions of Amazon Web Services.
The Move Work Forward Service also requires access to your data, as well as the data of your team members, that is stored in or made available through other third-party data sources to aggregate, analyze and visualize this data. We have access to that information when you connect the Move Work Forward Services to these data sources, which may include your Personal Information or Confidential Information.
The Move Work Forward Services may use “cookies” to enhance your user experience. Your web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to reject cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Website may not function properly. Please also note that “cookies” are used to collect general usage and volume statistical information that does not include personal information.
Our Website may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our service providers or business partners. Web beacons are used along with cookies enabling us and/or our partners to compile aggregated statistics and analyze how our Website is used. We may use a third-party service provider or our business partners to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our Website is used.
Our Website may include links to other web pages whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Like most websites, we automaticMove Work Forward gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
If you use any of our on-premises installations, for example, Microsoft Teams Jira Connector for Jira Data Center or Microsoft Teams Confluence Connector for Confluence Data Center, we would like to let you know that we may collect and send usage and configuration statistics data. The data will NOT have any personally identifiable or customer information. We don't send analytics, but only weekly statistics. We can send data to understand how you use our products, so called product analytics. You can opt-out in the global application settings. Additionally, we may send data to external system to fulfill our product requirements, such as, notify you in Microsoft Teams or Slack.
Our Services allow our customers to collect and understand data generated by the members of their organization, which may include the personal data of their employees, volunteers, contractors, or other individuals (“Customer Data”). Our customers’ respective privacy policies govern their collection and use of Customer Data. If you work for an organization that uses our Services and have questions or requests relating to how they collect, use, process, share, disclose, store or delete Customer Data, you should consult with your organization’s representative.
(a) We process the Data provided by you in accordance with the Privacy Policy and your instructions. We will promptly inform you if we cannot process your Data in accordance with the Privacy Policy. (b) The processing activities that we undertake include:
Our primary goals in collecting information are to provide and improve the Move Work Forward Services, to administer your use of the Move Work Forward Services and to enable you to use and easily navigate the Move Work Forward Services. We may use your Personal Information or Confidential Information to let you know about products or services which may be of interest to you or to personalize the Move Work Forward Service to meet your needs or preferences. This may involve sharing certain Personal Information or Confidential Information, with affiliated companies or third parties.
We may use your Personal Information or Confidential information to improve the Move Work Forward Services, and to deliver the Move Work Forward functionality to you and your team and to improve the performance of our proprietary prediction models.
We may share your Personal Information or Confidential information with our service providers, business partners, subsidiaries and affiliates and if we do, we will require those third parties to protect your Personal Information and Confidential Information in compliance with the terms of this Privacy Policy.
We do not sell, lease or transfer your Personal Information or Confidential information to third parties, but we may and sometimes shall disclose your Personal Information or Confidential information if any one of the following circumstances occur:
We also may anonymize or aggregate Personal Information or Confidential Information with the Personal Information or Confidential information of other users (e.g. average performance indicators) so that the information does not identify you and does not identify you as a source of data. Such anonymized or aggregated information does not constitute Personal Information or Confidential Information and we reserve the right to sell, lease or transfer that information now or in the future.
When you connect your Atlassian Jira, Confluence, Bitbucket accounts with additional third-party services (such
as Microsoft Teams, Azure DevOps, GitHub, Gitlab etc), we may collect and store information associated with that third-party account and its underlying resources. We make efforts to limit data collection to the minimum required to provide the service to you.
If you are a member of a team that has enabled Move Work Forward Services, we may publicly present on our Website (i) your team name and team avatar and (ii) your messaging platform user name, your first and last name, and your messaging platform avatar. We will not publicly present your personal team information like reports and direct messages you provide to Move Work Forward.
The security of your Personal Information and Confidential Information is important to us. We follow general accepted industry standards to protect your Personal Information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. As a result, we cannot guarantee its security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of information at any time.
If you have any questions about security in using the Move Work Forward Service, please contact us.
If you are a member of a team that has enabled Move Work Forward Services, we may publicly present on our Website (i) your team name and team avatar and (ii) your messaging platform user name, your first and last name, and your messaging platform avatar. We will not publicly present your personal team information like reports and direct messages you provide to Move Work Forward.
If you would like to review or update your Personal Information, please contact us at support@moveworkforward.com.
If you ever decide to delete your account, you may do so by emailing support@moveworkforward. If you terminate your account, any association between your account and information we store will no longer be accessible through your account. However, given the nature of sharing on the Move Work Forward Services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
We may update and amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we amend this Privacy Policy, we will notify you by posting an announcement on the Website. If we make any material changes to this Privacy Policy, we may also choose at our discretion to notify you through the Move Work Forward Services and/or by sending you an email.
You are bound by any update and amendment to the Privacy Policy when you keep using our Website and the Move Work Forward Services after such update or amendment has been first posted on the Website.
We encourage you to periodically review this page for the latest information on our privacy practices.
The data controller for the Information collected is Move Work Forward Pte Ltd, 10 Anson Rd #29-05A International Plaza Singapore 079903. We have a Data Controller residing in Spain, EU.
If you would like access to or a copy of the personal information we hold about you, to request a correction, or have any questions about how we may use it or to make a complaint, please contact our data protection officer via email at legal@moveworkforward.com, or at the address shown above.
If you contact our data protection officer, they will respond within 30 calendar days. If you are unsatisfied with the response from our data protection officer, then you may complain to a supervisory authority.
If you have any questions, comments or requests regarding the Privacy Policy, please contact us at our Service Desk.
2024-04-19 - Added Notices section
2024-09-24 - Opt-out statistics collection for some of our Data Center apps
